Philip Dacey

I had booked an excursion for this island, the full day beach snorkel for $98 per person. We had decided to do only one excursion for the trip, and wanted to do it in Barbados. However, when I tried to cancel this excursion, I was informed that you must provide them with 24 hour cancellation notice for a refund. I was very disappointed with their failure to work with me on this aspect, considering this policy is not widely advertised or known. I still fail to see why I cannot get a refund for something that I have not yet taken advantage of. It was an unpleasant experience. First I had to wait in the long line at the excursion desk to find this out, then discussing it with the manager who promised to try to resell my tickets to someone else. He virtually guaranteed the tickets would be resold, but then never contacted me again as promised. In the end, they were unable to resell them, and rather than continue to fight with them on our honeymoon, I gave in and paid the $200 bucks for the excursion.

The excursion was great, as St. Lucia is a fabulous island. Probably the best island of all the ones we saw. They have two very large mountains, The Pitons and very dense foliage and rainforest. Snorkeling at the Anse Chastanet was pretty nice. I was impressed with this resort. It is nestled high above a beach, in harmony with the trees and we were able to explore around the hotel. It’s kind of a Swiss Family Robinson hotel.

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